Privacy policy

When you book a session: your name, email address, phone number (optional), the session location and any notes you add, the language you used and your device's time zone (so times can be shown in your local time).

When you send a message: your name, email address, phone number (optional), the subject and your message.

When you tell us you've sent a deposit: the PayPal name or transaction reference you give us, so we can match the payment.

When you leave a review: your name, your rating and your review.

We never ask for card or bank details on this website. Deposits are paid on PayPal's own site.

To manage your booking, check your payment and send you emails about it: payment instructions, confirmations, changes, receipts and an invitation to review your session.

To answer your messages.

To show approved reviews on the website: your name as you entered it, your rating and your review.

We don't send marketing emails and we don't sell or rent your information.

The website and its database run on our own server. Booking emails are sent through our email delivery provider (Resend). Deposits are paid through PayPal, and a balance payment link may be handled by Stripe; they process your payment under their own privacy policies. Traffic to the website passes through Cloudflare, which protects it and helps it load quickly.

The public website doesn't use advertising or analytics cookies, so there is nothing to accept or decline. The only cookies we set are for signing in to our private admin area. Cloudflare may set a strictly necessary security cookie. If a portfolio gallery includes a video from YouTube or Vimeo, that service may set its own cookies when the video loads or plays; YouTube videos use YouTube's privacy-enhanced mode.

We keep booking and payment records for as long as we need them for our business and accounting records, and messages until they're no longer needed. You can ask us to delete your information at any time: we'll delete what we can and tell you what we have to keep, for example records of payments.

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below. We may need to confirm it's you before we act on a request.

Booking information is only available in the studio's password-protected admin area. The payment links in your emails are private to your booking, so please don't forward them. No way of storing information is completely secure, but we take reasonable care to protect it.

This website isn't directed at children, and we don't knowingly collect information from children through it. If you think a child has sent us information, contact us and we'll delete it.

If we change this policy, we'll update this page and the date at the top.